All changes revert to initial settings after a few seconds

Updated on November 22, 2017 in [Troubleshooting]
1 on November 21, 2017

I’m new to using hue, so I could be missing something obvious.

I have a bunch of the white ambient lights in different rooms, using the android app I can turn lights on and off without problem, and change the color temperature, but whenever I make any change to either brightness or color temperature, the light reverts back to the default setting after a few seconds. Sometimes the settings on the app also change to match the default setting, but not every time.

All software is up-to-date, and I’ve tried the usual power it all off and back on again, but so far with no avail.

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0 on November 22, 2017

Fixed it!

The culprit was the f.lux screen temperature app on my PC.  When it’s setup this app defaults to controlling brightness and color of all the lights in the home, and it overrides anything that is set by the phone app. I’m going to have a word with the developer and see if I can find a way to have it play nice with other apps.

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