All Hue bulbs turn on all together without me turning them on

Updated on July 23, 2017 in [Troubleshooting]
0 on July 23, 2017

hi guys,

i’ve had my Hue lights for about a month now, incase it will help to identify the issue, I have 3 x light strips, 2 x colour ambiance, 2 x white, 1 x Iris and 1 x candle white ambiance. I have no routines set up and no Hue Labs installed. i have 2 apps, the standard Hue app and Hue Disco.

for the past 2 weeks or so my lights have all been on when i get in from work, scared my wife the first time it happened, her thinking there was someone in the house.

this happens every day, turning on at around 6pm and the past 2 days, they have been on at 5 in the morning too, spoiling my weekend lie in!

i phoned tech support but they just said to change the zigbee channel which didn’t work.

any idea how to overcome this would be very gratefully received 🙂

 

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