Can’t connect to hue bridge if connected to access point or switch

Updated on February 1, 2017 in [Hardware for Philips hue]
0 on February 1, 2017

If i connect my hue bridge to a network switch or an access point, hue app is unable to connect to the bridge. Hue app only detects when the bridge is directly connected to the main router.

Since my router is setup on a different floor, hue bridge can’t see the bulbs if connected to main router because of distance.

I need a solution where i can connect the bridge to the access point (which happens to be on the same floor as bulbs).

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