Hue app won’t connect externally

Updated on April 29, 2017 in [Troubleshooting]
0 on April 29, 2017

Recently the hue app has stopped connecting when outside of my network. I get the red bar that says no connection. It works as expected when on my internal network/wi-fi. Odd thing is Apple HomeKit works just fine from outside of my network. I have ecobee thermostat and it works as well, so I know it not connectivity related. Anyone seen this or have any suggestions? Firmware is up to date.

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