Hue Kit Turn off problem

Updated on July 27, 2017 in [Hardware for Philips hue]
0 on July 27, 2017
I bought one of the “Philips Hue Color Starter kit” from a US store. However I am experiencing some strange problem regarding the bulbs. The problem is whenever I try to turn off one or all of the bulbs in the hue bridge using Apple’s Home or Philips’s Hue IOS application, they instantly turn back on after a couple of seconds.(Also their saved color is reseted to the default color bright yellow) Sometimes they turn off successfully but it occurs rarely. I want to know whether it is related with the voltage value used in the residences or not. Here in my residence in Ankara, Turkey we are using 220 V AC outlets. I also looked over the voltage ratings found on the side of the bulbs and found that it supports 110-130 V AC range. Any help is appreciated, thanks in advance.
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