We are proud new owners of a hue bridge and hue light bulbs. Just whites because we simply want to give my handicapped husband a bit of control in lighting in the home. Plus we could, in theory, turn off a few none Hue lights.
However, when we plug the bridge into the ATT UVERSE ROUTER that supports our home network 2 bad things happen. All WiFi disappears for users. And the hue bridge, while displaying network and internet light, is not discoverable or connecting to anything.
I had my husband ditch the Phillips hue software app after seeing the reviews but the next software app did not correct either issue. Since we haven’t actually gotten past “plug in hue bridge to power and router”, it’s impossible to discuss actual software problems. Are these problems a general hardware problem? An ATT compatibility problem? Anyone out there having this issue? Husband is ready to pack it all up and send back, start over. Is that a good plan?