Issues with the Philips Hue Hub

Updated on February 16, 2018 in [Troubleshooting]
0 on February 16, 2018

I am in Afghanistand and I purchased a router to use out here specifically to use with my phillips hue lights. I have one light and a lightstrip. I’m considering a third light but my Hub has stopped working.

I tried to put the router online with but my ISP here is useless. Prior to their fussing around I’d happily been able to use both lights with the hub controlled from my Surface Pro.

Now; however, I cannot access the hub after setting both the router and the hub back to factory settings.

My Surface Pro app simply says it cannot find a hub and asks for an IP address.

I’m pretty exhausted trying to figure out why things suddenly no longer work, especially after factory resets.

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