Philips hue bridge not found

Updated on March 2, 2017 in [Troubleshooting]
2 on March 2, 2017

I cannot connect to my bridge. In a matter of fact, my iPhone doesn’t even see the bridge. Anybody with the same issue?

  • Liked by
  • hueaddict
Reply
0 on March 2, 2017

Quick test – click this: https://www.meethue.com/api/nupnp – if the connection is alright you should see something like this 

[{"id":"001788fffe25d94d","internalipaddress":"192.168.2.105"}] 

If it’s not alright, it’ll show this:
 []

Other things to consider:

  • Make sure your bridge is connected to your wifi router directly. Meaning there is no other switches in between.
  • And obviously make sure that your iPhone is connected to the same Wifi as your Hue bridge.
  • Your router also needs to support nupnp (universal plug&play).
  • To see whether your internet connection is alright, the light indicator should be on – shining. If it’s blinking, it’s not connected (or maybe plugged to the wrong device).
  • If all lights are solid (which is good), then try to ‘Forget Your Network’ from your iPhone
    • 1. Go to iPhone Settings
    • 2. Wifi
    • 3. Click i button on the right side
    • 4. Click ‘Forget this Network’
  • Restarting your Wifi router (turn it off for at least 60 seconds and then turn it back home) maybe helpful, too

 

  • Liked by
Reply
Cancel
0 on March 2, 2017
  • Liked by
Reply
Cancel
Loading more replies