Routine Shut Off no longer working with latest Hue App

Updated on October 24, 2017 in [Troubleshooting]
10 on March 26, 2017

Everything was fine and working great until the latest Hue App software update. Now my routines for rooms to turn off no longer work. Lights come on as scheduled, but no longer turn off. I have to to it manually on the App. I’ve reset the bridge and done a new set up, but still no luck. Any suggestions?

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0 on September 29, 2017

I am having the same problem. I have all new hardware and software. Routine will not turn off the lights.

 

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0 on October 9, 2017

Yep. Same here. What is going on?

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0 on October 13, 2017

Just want to confirm that with a new setup, the routine will not turn off the lights. I’ve found a workaround of creating a second routine that just turns the lights off at the desired time, but that is not elegant.

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1 on October 19, 2017

same issue here. Just setup new Color Ambiance starter kit on 10/14. Porch light comes on at 6:55pm but does not shut off at 6:30am. Have to manually shut it off.

on October 24, 2017

Oddly enough, my routine worked OK the next day without me making any changes and has been OK since.

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1 on October 20, 2017

i’m having the same issue, although mine won’t even turn on.  i can create a new one that just turns a light on and not off (as mentioned above) and it will turn on, but if i edit it to then turn off it will stop working.  i edited the routine while the light was turned on, so maybe this has something to do with it.  maybe this cancels or corrupts the routine somehow.  trying to figure it out.  will post back if i get something to work.  have a feeling it’s just broken, though, since this used to work.

i’ve had my system for quite a while and the routines used to work well.  i’m sad they no longer function correctly.

on October 20, 2017

forgot to mention that i use the +/- setting for all my lights to randomize the on/off times.

i was able to set up a short routine (2 mins on) without the +/- setting and this functioned correctly.  the +/- might be affecting the routines. will try deleting this functionality in my longer routines to see if this works.

i also set up another 2 min routine to come on and shut off.  i created this routine while the light was on and this one functioned correctly.  the light stayed on when it passed the turn on time and shut off when it reached the turn off time.

i can confirm, though, that editing the routine while the light is on breaks the routine.  i was able to recreate this several times.

as a side note, i also control my lights through Google Home.  there’s always a possibility this is also screwing with the routines somehow.  will test this soon, done for tonight, though.

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1 on October 20, 2017

Does anyone have success with routines created by other apps? I see that as a category at the bottom of the Routines list.

Right now we are using the workaround Joe suggested – create two routines, one for ON, one for OFF.

on October 24, 2017

Workaround is no longer working. Philips!!! How do you suggest we program lights to turn off ??

**!!**!!** please answer

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0 on October 20, 2017

Does anyone have success with routines created by other apps? I see that as a category at the bottom of the Routines list.

Right now we are using the workaround Joe suggested – create two routines, one for ON, one for OFF.

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