Ambilight + hue colors not matching

Updated on November 13, 2019 in [Troubleshooting]
3 on May 9, 2019

Hello, I have an issue and don’t find any solution. I explaine:

I have five Hue 4th generation “richer colors” LCT015 E27 and a LCD TV 55PUS7303. I configured ambilight + hue without difficulty and the sync works, but some colors not matching. For exemple, the blue ambilight give purple on hue…I’m deseperate, if anyone have an idea, please tell me 🙂

thx a lot!

 
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2 on November 13, 2019

I have the exact same problem. The TV displays a perfect blue, the Ambilight of the TV matches that one perfectly, and my 3 HUE bulbs are purple!

on November 13, 2019

I have resolved my problem by install the update of android TV in the Phillips TV Menu.

All works perfectly, the colors are true now…maybe, the général menu became more slow

on November 13, 2019

I just tried that and it worked! The blue is not purple anymore and it seems to respond a lot better now too! Thank you so much! 

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