hi, i got 3 bulbs that are not being found even after using the serial number, touchlink command and everything listed in the forum. do you have any suggestions?
Have you tried LampFinder app? https://philipshue.com/threads-index/how-to-link-new-hue-bulbs/
I ran the lamp finder on a laptop which only had wifi connections (and it found the bulb I could not find other ways). I did move the bulb from the ceiling fixture it is in now to a lamp I could put next to the hub. I had already done that while I was still using the Hue app to (fail to) find bulbs. Once the hub discovered it, I moved the bulb back to the ceiling where I want it and added it to a room configuration.