have been trying for 2 weeks

Updated on April 3, 2019 in [Hardware for Philips hue]
0 on April 3, 2019

Got it for Christmas with two bulbs and the base. I’ve tried just recently to connect them all together. The base lights are on but one. The power adapter light, which is odd since everything else is a pretty light blue. I haven’t unplugged from the powerstrip but I did unplug from the base.

The app doesn’t find the hue bulbs at all. I have done these things so far:

unplugged at the back

unplugged the internet cord from both my router combo and the base, replugged

restarted my internet

put in my ip address manually.

it. just. doesn’t. light. up. (far left light)

help.

 
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