How to factory reset hue bulbs

Updated on January 8, 2020 in [Troubleshooting]
10 on November 6, 2017

Hi how can I reset my Phillips hue bulbs as I want to change them from the hue bridge to my echo plus, thanks in advance

 
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1 on April 9, 2018

You can reset the Philips Hue bulbs very easy way. Turn on the bridge and hold down the “Restore Factory Settings” button down for a few seconds.

on December 30, 2018

I did the following:

Got the serial numbers off the bulbs, and entered them into the Hue APP when prompted  during the “add Light” process..  All 4 bulbs came back to life!!

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5 on December 23, 2018

am using echo plus but cannot reset philips hue bulb

on January 6, 2019

Hi, same problem here… my Echo Plus has lost connection to my 2 white bulbs and found someone else’s bulbs (without a hub!).

I don’t know what to do, can’t use the Philips app as it complains it can’t find any hubs 🙁 nor I can reset the two bulbs to be discoverable again by my Echo.

This seems a HUGE security hole.

on January 20, 2019

@Steve After encountering the same issue and after some research I found there is no longer any independent way of factory resetting a Phillip Hue lamp, other than with access to a Phillips accessory (a bridge or a remote). The least expensive method involves purchasing a Hue remote and following the guideline given in this video: https://www.youtube.com/watch?v=qvlEAELiJKs

@emiespo I’m also controlling my Phillips Hue lamps primarily through an Echo Plus. An interesting phenomena you describe with the Echo capturing a neighbours bulbs. I’d surmise that a scenario that may go to explaining this would be that if the neighbour may have had some factory reset or virgin bulbs sitting active at the time your Echo commenced its pairing cycle. This may not be as odd as it would at first appear, as with close inspection these bulbs don’t look a whole lot different than a ‘normal’ LED bulb. The neighbour may simply have been using the lamps as static on/off devices.

As to recovering control of your own original bulbs, cheapest & least time consuming path I suggest is as above – purchasing a Hue remote.

on December 7, 2019

Or just return it

on December 7, 2019

@dionw turns out there’s a hidden menu in the Alexa app where you can enter the bulbs serial numbers and have the Echo send the reset code, so that the bulbs will pair again.

As for the security hole, I understand the practical reason for pairing in an easy way and getting the bulbs of my neighbours listed in Alexa. What is really bad though, is that no matter how many times I delete them from Alexa or how deep I reset the Echo, those bulbs keep reappearing (with names given by someone!). This seems silly, basically I can control them (they even have custom group names) and I shouldn’t be able to do that.

on December 7, 2019

Fascinating. Could you advise how to reveal this ‘hidden’ menu item?

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1 on January 8, 2020

In order to reset Philips hue bulbs, in the Alexa App (without a Philips Bridge) – Select the Add device (‘+’) option > select “light” > select brand = “Philips Hue” > select the (‘?’) in the upper right corner > scroll down to “CONNECT LIGHTS”…under Philips Hue, you will find the following instructions – “if you are still having trouble, do the following to reset your light: find the 6 character serial number on your Hue light and tap the “RESET PHILIPS HUE LIGHT” – the option is highlighted in blue. This will prompt you to enter the serial number, and instructions to complete the reset. Works perfectly! – takes about 2 minutes. Hope this helps…

on January 8, 2020

Thanks @jerome5. Much appreciated.

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