HUE Buratto Pairing not possible

Updated on February 11, 2019 in [Hardware for Philips hue]
3 on May 23, 2018

Hello everybody

I have recently bought a HUE Buratto which I successfully installed and the light is working fine. By integrating the three bulbs into the HUE app I failed tho. While they are switched on I am looking for new bulbs in the apps but it is always reported that no new bulbs have been found. Somehow due to my superb handwork skills I can’t get the bulps out neither to get the 6 digit serial number. Did anybody face the same problems as I did?

Thanks for your help in advance

Jonas

 
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2 on November 12, 2018

Hi, I’m facing the same issue… did get you up with a solution?

on January 3, 2019

He guys, i found it. I removed all lamps, and on it found their serial. Its gu10 fitting, push and turn counter clockwise to release. Goodluck.

on February 11, 2019

Cheers, got it working! Tried it before but was worried i brake something ^^

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