So I’ve got myself a Philips 3rd gen starter kit that comes with the new 3rd gen ambiance lights and 2nd generation hub. Now I have to say I bought these on Amazon and nothing was wrong with the lights. I’m currently in India and I’m using them on 240v. I did a lot of research with whether these lights would work on the 240v since they are listed as 110-130V. Almost every single response was that they work like a charm and theres no need to worry.
Now here’s the issue. I’ve set up the bridge and am using the lights. They’re amazing, they work with all scenes and have great brightness and dimness. They work brilliantly. Now I have an issue which seems to have been brought up a couple times on this thread. The issue is whenever I try turning the lights off via the app, echo dot, or home kit, the lights turn off (regardless of what color setting or brightness they are on), they turn right back on, to a default color brightness. Now I think this is clearly a software related issue, specifically a network one. Its been suggested that I should assign a static IP address for the hue bridge. I’d love to this but I’m just not sure what that address should be? Can anyone help me with suggestions here so I can try this. I also called HUE customer support and they told me that this issue is happening because I’m using 110v bulbs on the 240v system, though no one else on the internet is having this issue. Can someone shed some light?