Lights turn off randomly

Updated on August 14, 2018 in [Troubleshooting]
1 on August 5, 2018

Everything had been working okay until we extended the number of downlight lights by 4. Now, randomly, every Philips hue light will switch itself off at once.

We use a mixture of 39 devices including the 4 new downlights and one bridge. The devices do include motion sensors. However, I feel confident that they are configured and working correctly.  The only new thing on the network is the 4 new downlights. I changed no configuration beyond adding them into a group. 

For want of trying something, I have given the bridge a fixed IP addressed. That has not helped.

Any troubleshooting suggestions welcome. 

Thank you. 






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0 on August 14, 2018

I would suggest you take a look at your Routines and Timers.
I’m not sure what the upper limit of the Hive Bridge is – I wonder if there is a maximum it can handle?

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