We have a “Goodnight” routine set up in Amazon Alexa that is triggered by telling Alexa “Goodnight”. It turns off 3 Hue bulbs (in 2 rooms), and turns off 4 Amazon Smart Plugs. It also turns on our 2 Bedroom lights to 50% power and 2 Bathroom lights to 100%, all of which are Hue bulbs. The Bedroom lights always work correctly, but it’s a hit-and-miss on the Bathroom lights. Sometimes 1 comes on bright and 1 stays off. Other times, one comes on at less than 100% power, and the other light stays off. Sometimes, neither light comes on. Both bulbs are within 10 feet of the Bedroom bulbs, so it’s NOT an issue with the bridge not being able to communicate with the bulbs. Besides, Alexa will always turn them on when she’s told, and we can do it manually from the Hue app and the Alexa app. We don’t want to manually turn things on or off when there’s a routine set up to do this! That’s why we have routines!
So, is Alexa sending all of the Hue commands to the Philips bridge quicker than the bridge can process the commands? Is the Alexa Skill for Philips Hue somehow broken? Is the Hue website not able to keep up and is dropping the commands? Something is broken here!! And we thought we were making our home “smart”, but it’s looking REALLY stupid right now using the Philips Hue products.
Any help, including software updates, would be greatly appreciated! Philips, are you listening? Hint, hint.