Phone app and Hue remote

Updated on January 15, 2018 in [Hardware for Philips hue]
0 on January 15, 2018

Hi, If I use the (Android) Hue app to switch lights, the Hue Remote doesn’t work anymore. Example: Turn on lights with Hue app, want to switch off light with Hue remote> not working. LED of Hue remote blinking red. I need to switch off light with the app again, and wait for a while before I can use the Hue remote.

If I use the Hue remote to switch the lights on, it also can switch them off. Also the app can control the lights, so the problem of the Hue remote not working is only when I first used the app. 

My question: what is happening ‘inside’ Hue what makes the remote not seeing the state of the lights after using the app?

 

Thanks

 
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