Routines Not Working after Bridge Update

Updated 3 days ago in [Troubleshooting]
11 on July 13, 2018

I installed the latest update to the Hue Bridge yesterday and starting last night, none of the routines for outside lights worked.  I had to manually turn of the lights thru the app on my iPhone.  This morning, none of the lights had turned back off.  They were working fine before the software update.  What’s up?

 
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0 on July 14, 2018

Well, the routines worked tonight.  We’ll see if they turn off in the morning.

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0 on July 25, 2018

I have the same problem the lights won’t turn off in the Hue app. It is very annoying that I spent a lot of money on a Phillips hue automated light system and it doesn’t work now and Phillips is ignoring all the complaints while making a fortune, I am going to purchase another system

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0 on July 28, 2018

Routines aren’t working for me either. Unsure if it was the update as I just got these and didnt try before updating. 

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0 on July 28, 2018

My routines did start working the next day. No idea why. This was the first real problem I’ve had with the system since I got it last year.

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0 on January 22, 2019

I, too, have this issue.  All of my routines seem to only work once for one day then stop working or shut themselves off.  What gives?

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0 on March 15, 2019

Same here – the turn the lights off routine turns itself off. I have tried removing and re-adding the routine.

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0 on April 12, 2019

Terrible product. Routines are not consistent at all. They are more non working than they are working. What happens if you go away for an extended time. Lights are just constantly on? Phillips are you paying my electric bill? Probably not. This should be something you look into fixing

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0 on September 23, 2019

Does anyone from Philips Hue reply to these?  My routines haven’t worked in months. That’s the simplest thing this product can do. 

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1 on October 3, 2019

Quite annoying, Latest couple of months the routines are working less and less reliable or not at all. Someone from Philips readaing this? 

on October 6, 2019

Same here. Used to be stable, bit since some weeks back the lights are not turned on according to the routines. Same routines. Very annoying.
Philips, please fix.

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0 3 days ago

I just purchased the Hue system and 10 bulbs. My routine didn’t turn the outdoor lights off this morning. These are configured as a zone called outdoor, which is 3 rooms, Front, Back Door and Back Porch. My routine is set at sundown to turn lights on, and at Morning to turn off. How do I get this working?

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