Tv will not see Hue Bridge through ethernet switch.

Updated on September 13, 2018 in [Troubleshooting]
4 on August 28, 2018

I only have one ethernet socket in the wall behind my tv so i have a Netgear Ethernet switch. Connected to said switch is my Philips OLED TV, PS4 and Fibre TV service. My Hue Bridge is connected directly into the router on the other side of the room. I can control the light via my phone but my TV will not see/connect to the Hue Bridge. 

Is it because i am using a switch and is there anything i can do? I’d really love to get the Ambilight working with my Hue lighting.

 
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0 on August 30, 2018

After contacting Philps on Facebook they told me that it wont work if my TV is connecting through the switch. 

Therefore I have to use wifi which isn’t great. I tried that but apparently Hue won’t work on a 5ghz band so i then had to change to the 2.4ghz band.

I am now up and running on the 2.4ghz wifi but this is the worst possible connection option so way-to-go Philips – you’ve set me back into the 1990’s.

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1 on August 30, 2018

What exactly are you trying to accomplish? You seem confused about how basic networking works. The Hue bridge absolutely works when connected via a switch and so should all your other network devices. All my devices connect through a switch of some type and function properly. In fact I have multiple switches throughout my house. My Hue bridge is connected to a desktop switch in my centrally located office so it can talk Hue devices spread around the house. The office switch is connected via ethernet to a main switch in my basement. The main switch connects to my router. The router connects to the internet/fiber connection. My TVs are connected via the main switch sometime directly or sometime through a wifi access point. I can stream 4K video over wifi without issue.

Also a 2.4 ghz wifi connection is plenty fast enough for the small amount of bandwidth that Hue needs. Many home automation vendors are using 2.4 ghz as its range is further than the faster 5 ghz network. Simply connect your legacy devices to the 2.4 ghz network and use the 5 ghz for the devices like your computer or others that need the faster connection. I purposely put all my home automation devices on the 2.4 ghz network to keep things separate.

on September 13, 2018

According to Philips, my TV needs to be connected to the 2.4ghz band so it can see the Hue Bridge. Therefore i cannot have my TV connected via ethernet. Hue Bridge does not work through a switch according to Philips. Anyway, it’s all pretty academic now as i got it working and have since disconnected. The delay in the changing colours is too distracting. 

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0 on September 4, 2018

Through the bridge connection of the Ethernet switch then you must know some of the following processes to get those kinds of help for which you can know that things from the help of the Google Drive Customer Support for the entire process.

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